Last updated: 28 September 2026
FutureNet Publishing Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it.
We are the data controller for the information described below.
Who we are
FutureNet Publishing Limited
Company number: 03857349
Registered office: 58 The Boulevard, Greenhithe, Kent, DA9 9GU, United Kingdom
Email: max@futurenet-publishing.co.uk
What we collect
Information you give us. When you complete a contact form, email us, or call, we collect your name, email address, telephone number, company name and anything else you choose to tell us about your enquiry.
Information collected automatically. Like most websites, we collect basic technical information when you visit: your IP address, browser type, device type, the pages you view and how long you spend on them. This comes from cookies and similar technologies.
Why we use it
We use your information to:
- Respond to your enquiry and provide the services you have asked about
- Manage our relationship with you as a client
- Send you information about our services, where you have agreed to receive it or where you are an existing client and it relates to similar services
- Understand how our website is used, so we can improve it
- Meet our legal and accounting obligations
Our legal basis
Under UK GDPR we rely on:
Consent, where you have actively agreed, for example to marketing emails. You can withdraw consent at any time.
Contract, where processing is necessary to provide services you have engaged us for.
Legitimate interests, for responding to enquiries, running and improving our business, and keeping our records accurate. We consider your rights whenever we rely on this.
Legal obligation, where we must keep records for tax and accounting purposes.
Who we share it with
We do not sell your personal information to anyone.
We share it only with:
- Service providers who help us run the business, such as website hosting, email and accounting software. They act on our instructions and may only use the data to provide their service to us.
- Professional advisers, such as accountants or solicitors, where necessary.
- Authorities, where we are legally required to disclose it.
Some of our providers may process data outside the UK. Where they do, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.
How long we keep it
We keep enquiry information for two years from your last contact with us, unless you become a client.
Client records are kept for the duration of the relationship and for seven years afterwards, to meet accounting and tax requirements.
Website analytics data is retained in line with the settings of the tools we use, typically 14 to 26 months.
Cookies
Our website uses cookies. Essential cookies make the site work. Analytics cookies help us understand how visitors use it. Where cookies are not essential, we ask for your consent before setting them.
You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
Your rights
Under UK data protection law you have the right to:
- Be informed about how your data is used
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased in certain circumstances
- Restrict how we process your data
- Receive your data in a portable format
- Object to processing based on legitimate interests, and to direct marketing at any time
- Withdraw consent where we rely on it
To exercise any of these, email us at max@futurenet-publishing.co.uk. We will respond within one month.
Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No system is completely secure, but we take this seriously and review our arrangements regularly.
Other websites
Our site contains links to other websites, including those of our clients. This policy does not apply to them, and we are not responsible for their privacy practices. Please read their own policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can put it right.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk